2014 Client Feedback.

All the team at Donegal English Language School are delighted with the feedback from all our clients for 2014. We love to learn and grow from each student that walks through our door and as you can see this is reflected in the statistics below and the great feedback we have received.

We survey students on every aspect of their stay each week, to ensure that we are meeting their expectations. The feedback form covers everything from their arrival, accommodation, food, activities and classes. We ask students to complete them weekly as we feel that students expectations and needs can change from week to week and we like to deal with any queries that arise immediately.

Recommend us to a Friend

95% of students who visited us in 2014 would recommend us to a friend

Accommodation:

This covers facilities, ambiance, comfort, cleanliness and coordinator

Residential Accommodation scored 91%

Host Family Accommodation scored 92%

Classes

This covers teachers, teaching, facilities, ambiance, comfort and cleanliness

English classes scored 90%

Food

This covers quality, choice, service and friendliness of staff

Food scored 85%

Airport Transfers

This includes meet at airport, friendliness and organisation

Transfers scored 86%

Riding/Surfing/Multi Activity/ Programme

This covers quality, enjoyment, facilities and friendliness of staff and evening activities

Riding Programme scored 92%

Surfing Programme scored 90%

Multi Activity programme scored 89%

Hill Walking Programme scored 94%

Junior Evening Activities scored 84%

Adult Social Programme scored 86%

The feedback below is based on all 2014 students .